This is an emergency
Water is entering the building, storm damage has opened the roof, or a condition on the roof is an active safety hazard. Call now. Triage starts on the phone and dispatch follows.
SERVICES / EMERGENCY RESPONSE
One call reaches a live coordinator at our National Service Center, any hour, any day. We triage the situation, dispatch the nearest certified crew, and stop the water.
Staffed by people, not voicemail. 24/7/365.
Water is entering the building, storm damage has opened the roof, or a condition on the roof is an active safety hazard. Call now. Triage starts on the phone and dispatch follows.
Something is wrong and you want it assessed quickly, but nothing is coming in. That is a repair call, and it gets a certified technician, a documented diagnosis, and options in writing.
From the first ring to the final report, here is how an emergency runs.
STORM RESPONSE
Hail, wind, and severe storms rarely damage one building at a time. After a regional event, the National Service Center coordinates response across every affected site, prioritized by severity, so a portfolio does not have to fight for attention one property at a time.
Storm damage is documented for both the warranty file and the insurance conversation: photographs, condition notes, and repair records in Nations Portal, in the format claims reviewers expect.
40+ Branch Locations
100+ Certified Roofing Crews
30,000+ Projects Nationwide
Experienced across the platforms national teams rely on every day.
Approved to install, service, and warranty all major roofing systems.
Experience meeting FM Global standards for insured properties.
Our crews have successfully completed projects in all 50 states and across all major facility types.
Water actively entering the building, storm damage that has opened the roof, or a roof condition that is an active safety hazard. If you are unsure, call — triage starts on the phone.
It depends on location, however, we deploy a team immediately, 24/7 365 days a year. Call (800) 444-7663 now if you have an emergency.
Yes. The National Service Center is staffed 24/7/365 by people, not voicemail.
No. Permanent repairs use manufacturer approved methods and materials on any major system, so emergency work does not cost you the warranty. Everything is documented for the warranty file.
Once water is stopped and hazards are secured, we scope and complete permanent repairs, then file photographs, repair notes, and warranty details in Nations Portal for your insurer and records.
Yes. After a regional event, the National Service Center prioritizes affected sites by severity so a portfolio does not have to fight for attention one property at a time.
Yes. Photographs, condition notes, and repair records land in Nations Portal in the format claims reviewers expect.
Our EMR is 0.59, well below the 1.0 industry baseline. We hold an ISNetworld A rating and every job starts with a site specific safety plan.